I really enjoyed my stay at AURA suites. The staff and management was very friendly and professional. Their services were exceptional and much better than local standards! - I arrived quite late, and still needed some dinner. The hotel owner offered to drive me to nearby restaurants. Another hotel worker accompanies me and helped me in choosing a delicious meal. Great service! - I used the hotel's airport shuttle to Bangalore airport. I arrived there within 30 minutes. Separate charge on hotel bill. No cash handling necessary. Great service. - I forgot a package with souvenirs in my hotel room. I notified the hotel manager. Very professional and friendly handling via email. Hotel manager sent my belongings via courier to my business contact in Bangalore.